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Required cut labor costs by 12% in image capture operations handling 1,000 trailing documents and document batches daily.
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Hoped to provide 1,400 staff with on-line access to search and request loan documents, without installing software at every PC.
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Needed to be able to quickly locate key loan documents within the capture operation and retrieve immediately.
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Needed to eliminate paperwork and manual tasks associated with boxing and archiving documents after images were captured.
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Wanted to collect status and page count information for each document packet.
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Selected FileTrail for its PureWeb technology and easy rollout to thousands of staff.
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Implemented FTSynchronize to automatically load data on loans, document packets, and trailing documents from their loan systems.
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Selected the low-cost FTMini scanner to streamline processes of boxing documents and batches.
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Utilized SelfCheck stations to allow staff self-serve access to boxes of documents when new work is needed.
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Leveraged Nested Tracking capability to move boxes of documents without the need to scan each document bar code.
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Met initial objectives to cut labor costs by 12%.
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All 1,400 staff can search and request documents without the need to install software at the PC.
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Any requested document is easily located and pulled from any place in the image capture process.
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Boxing and transmitting documents to the commercial records center is now automated in FileTrail.
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Status and page count information are captured and reported in FileTrail.
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