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Traditional client/server records management software was expensive & fell short of handling the diversity in GHC's many practice areas.
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Needed a solution that could be deployed rapidly.
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Concerned about integration with internal practice management system.
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Wanted to standardize practices for staff in all practice areas.
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Desired a quick change-over to new standards and practices with minimal pain.
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Pure Web architecture provided firm-wide rollout with no software to install at desktops.
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FileTrail's Hosted Solution provided delivery without capital expenditures for infrastructure or staff.
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FTSynchronize supports scheduled and on-demand loading and updating of client data.
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FTColorLabel standardized label appearance and cut the time spent retrieving and refiling.
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Contracted a FileTrail RapidTransition project to load data, print labels and convert the existing filing to the new standards.
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A systematic solution that streamlined and enhanced repetitive, manual business processes.
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Organization-wide visibility of pertinent information on client files.
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No more lost files - all staff can search conveniently from their desks.
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High user adoption and acceptance of change.
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The transition from the old way to the new way of doing business was fast, minimizing the pain of change for the firm's staff.
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