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Wanted to replace their Windows-based Opus system.
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Needed office-wide access to request files without installing a Windows application at every desk.
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Wanted to improve efficiency in the file room by streamlining request fulfillment processes.
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Desired a more reliable tool for portable scanning of RFID tags.
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Required integration with five sources of data on new cases and updated case information.
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Implemented FileTrail's PureWeb records management application, providing access by all staff.
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Integrated with FileTrail utilizing an IntApp integration appliance already licensed by the firm.
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Implemented RF-Mobile handheld, portable platform for scanning bar codes and RFID tags.
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Trained all staff on simple search and request tools.
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Access by all staff provided easier requesting process and eliminated a lot of walking to the file room.
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New cases and updates to case information are synchronized in FileTrail without user intervention.
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Can now reliably conduct audits of desks and conference rooms using FileTrail's RFID and RF-Mobile.
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