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Needed to replace their Windows-based InfoLinx system with a Web-based and image-enabled system.
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Wanted to give access to inter-jurisdictional cases to the counterpart agency in Washington, DC.
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Tracking multi-volume files was innaccurate in the current system as all volumes shared a single bar code.
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Looked for something that would automate request and retrieval in high volumes during the annual amnesty periods.
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Desired a solution that could be integrated with other systems in the future.
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Wanted to be able to change a user's name without creating a new account.
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Legally mandated to secure employee cases from review by anyone other than managers.
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FileTrail Pure Web technology provides office-wide rollout without installation at the desktop.
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FileTrail's Enterprise-Class Security allows access from external locations with comple control over what can be seen and what can be done.
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FileTrail handles multi-volume sets of files with ease.
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FileTrail's Requesting and Fulfillment tools provide real-time interaction and increase responsiveness over conventional methods.
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FTSynchronize will integrate with authoritative systems to keep data standardized and up-to-date.
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FileTrail's Enterprise-class security allows restriction of access to confidential case files.
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FileTrail's imaging module allows images to be loaded, viewed, and shared, reducing the need to retrieve the file folder.
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All staff can search, identify and locate files from their desks.
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View-only access can be granted to external agencies who need to share information on inter-jurisdictional cases.
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Multi-volume files have a unique bar code and can be separated without concern for tracking and ability to locate them.
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Requests can be placed easily by the first-floor reception and quickly fulfilled by the file room on the 4th floor.
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User names - and other data - are fully editable without creating a new account.
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Employee case information can only be accessed by managers in accord with regulations.
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Staff can view Court Orders and critical documents from their desks or from remote locations, such as the Courthouse.
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