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Customers Quotes
Our primary measure of success has always been the success of our customers. We have become successful by making our customers successful. Organizations of all sizes and from diverse industries have embraced FileTrail because of the value our solutions deliver.
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Fairfax Circuit Court
Over the last few years our workload has increased at the same time we have been reducing staff due to the economic downturn. We have been experiencing decreased productivity due to the amount of time staff devotes to locating missing files. We selected FileTrail based upon their proven experience in court environments and the successful implementation of the RFID technology in several neighboring courts.
John T. Frey
Clerk of the Court
Fairfax Circuit Court
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Montgomery County Circuit Court
We operate with less effort and fewer disruptions because RFID is automatically tracking the files as they move.
Loretta E. Knight
Clerk of the Court
Montgomery County Circuit Court
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St. Charles County Circuit Courts
Every time we search a judges office we have to be concerned about moving things and disrupting the judge's system of organization. With FileTrail we can do audits and locate critical files without touching the files at all. And, RFID sensors in the ceiling have eliminated the number of times we need to search Judges chambers.
Cindy Syberg
Chief Deputy Clerk
St. Charles County Circuit Courts
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From the beginning, the portable FileDetector has had a huge impact. We had one file that had been lost for six months - we found it within a matter of minutes with the FileDetector about four feet from where it should have been in our filing system.
Cindy Syberg
Chief Deputy Clerk
St. Charles County Circuit Courts
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In one case, we were looking for a file that FileTrail said was in a Judge's chambers but no one could find it. The FileDetector found it for us in minutes. It was completely hidden under a stack of papers on the floor where no one would have ever seen it, nor looked for it.
Cindy Syberg
Chief Deputy Clerk
St. Charles County Circuit Courts
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US Federal District Courts
We don’t have any more lost case files, because we know exactly where they are with FileTrail.
William Doe
PC Administrator
US Federal District Courts
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FileTrail provides real-time integration with two separate mainframe systems that streamlines creation and color coding of new files, and eliminated data entry. It also allows for the location of missing files through it's excellent tracking system.
William Doe
PC Administrator
US Federal District Courts
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Washington State Appellate Courts
FileTrail has improved records management in the Court of Appeals in a variety of different ways. Staff can now checkout and return files without the need to complete outcards, which saves time and effort.
Richard Johnson
Court Administrator/Clerk
Washington State Appellate Courts
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Williamson County Courts
We looked at several other systems but nothing compared to FileTrail. FileTrail had such good references and it had RFID and tools for searching, label printing, archiving, and a lot more.
Nancy Rister
County Clerk
Williamson County Courts
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We used to spend many hours each day searching for case files. The RFID FileDetector sees files from more than six feet away, allowing us to sweep courtrooms, chambers and cubicles and find critical case files quickly.
Nancy Rister
County Clerk
Williamson County Courts
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