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Customers Quotes
Our primary measure of success has always been the success of our customers. We have become successful by making our customers successful. Organizations of all sizes and from diverse industries have embraced FileTrail because of the value our solutions deliver.
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Blue Ridge Behavioral Healthcare
FileTrail helped us gain control over charts at our 17 locations. Without it, we would require a staff of hundreds to manage charts with the same control and timeliness we currently have.
Ellen Morrow
HIM Manager
Blue Ridge Behavioral Healthcare
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Inland Northwest Blood Center
FileFileTrail has quickly become the place for finding and tracking information. Information is up-to-date and easy to locate, regardless of whether the case is current or from the past. With a click of the mouse, staff can access everything they need to complete their work in regulatory compliance.
Mellody Descoteaux
Quality Assurance Director
Inland Northwest Blood Center
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St. Lukes Hospital
Because of the sensitivity of PHI (protected health information), we required special encryption to be used on all our data, especially in an externally-hosted solution. FileTrail met our privacy and security requirements for both online access to data and encryption of data sent each night to the FileTrail servers.
Jennifer Melvin
Sr. Business Systems Analyst
St. Lukes Hospital
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FileTrail is a very intuitive system. In fact, it is so easy to use, training staff was a breeze! We chose to go through the online training courses with a FileTrail instructor, and it worked out very well. FileTrail provided the basic training documents ahead of time, and we were able to customize them for our configuration.
Jennifer Melvin
Sr. Business Systems Analyst
St. Lukes Hospital
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UCSF Medical Center, Neurology Clinic
We used to spend hours locating charts and preparing for the next days' appointments. With FileTrail we do the same work in minutes.
Wes Watson
Manager
UCSF Medical Center, Neurology Clinic
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The Rapid Transition project was a tremendous help to our clinic -- we would never have able to allocate the time needed to complete the project ourselves. Over a long weekend FileTrail moved us from a manual system in the old file room to a fully color coded system in our new file room. In the process they reorganized the files from alpha to numeric filing, merged duplicate files, and had us fully prepared to use the FileTrail software.
Wes Watson
Manager
UCSF Medical Center, Neurology Clinic
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FileTrail improved the efficiency of file handling by 75 to 80 percent. Now the staff and physicians are able to devote their focus to patient care.
Wes Watson
Manager
UCSF Medical Center, Neurology Clinic
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