About Us
FileTrail is the leader in browser-based Records Management software and RFID tracking solutions.
We combine our PureWeb™ interface, expertise in RFID technology, and WebService integration tools to
solve item tracking and management issues for organizations large and small.
Our customers rely on our intuitive software, well-designed processes, and automated integration
to save money, reduce loss, standardize practices, gain control, and demonstrate compliance. Our
intuitive design and attention to detail ensures high user adoption - over 96% of our clients use
FileTrail office-wide or enterprise-wide.
Our Company
FileTrail is headquartered in San Jose, CA. We built our products using the rich bed of product
development expertise uniquely available in Silicon Valley. FileTrail was the first 100% browser-based
records tracking and management system in 2002. Leveraging fifteen years of domain expertise, our first
release was a mature, feature-rich system. And we have been leading the technology since.
FileTrail has been using HF RFID for item tracking since 2002. This experience helped us as we began
building a scalable RFID solution in 2003. By the arrival of the Gen 2 standard in November 2005, our
middleware and web services were already in position to fully leverage the new capabilities. Today,
the FileTrail RFID Lab is the only one in the world focused exclusively on RFID technologies for use in
the business office environment.
Our Mission
Our mission is to provide comprehensive solutions for item tracking that streamline business
processes, eliminate manual tasks and increase control, helping our customers implement best
practices and document compliance, while providing a financially appealing ROI.
Our Vision
Everything we do is based on the recognition that each organization is unique. We provide customers
with the tools and best practices to implement high-accessibility solutions that benefit all staff
across the organization. Our powerful configuration tools ensure that FileTrail works the best way
for each customer, empowering them to continue to adjust to changing business requirements. These tools
along with our unique methodology ensure successful implementation with a lower cost of delivery.
Our diverse customer list is the best testimonial to our focus on flexibility. Our customers span
47 industries on three continents, and range from local organizations to Fortune 10 corporations, and
from city government to federal agencies.
Our Success
Our primary measure of success has always been the success of our customers. We have become successful
by making our customers successful. Organizations of all sizes and from diverse industries have embraced
FileTrail because of the value our solutions deliver.
Our focus on our customers’ results has helped us build a prestigious customer list made up of
organizations recognized as leaders in their industries, who depend on FileTrail to save time, reduce
costs, increase control and ensure compliance.
