#ARMA2014 Preview: Q&A with Law Firm RM Alex Campbell

This week, I had the opportunity to sit down with Alex Campbell, Records Manager at Cohen & Gresser - a New York based law firm. Alex is gearing up for his first ARMA International Conference, which takes place October 26-28, 2014 in sunny San Diego, California. With the conference just days away, let's see what Alex has to say....

Jim: Since this is your first conference, what are you looking to gain by attending ARMA this year?

Alex: I would like to gain insight and share knowledge around law firm records management and information governance best practices.

Jim: Well, you will definitely have many networking opportunities for that.

Jim: There are so many sessions, which ones are you looking forward to the most?

Alex: Sadly, I will only be at the conference on Tuesday, but I am looking forward to the closing panel session on information governance led by expert April Dmytrenko, CRM, FAI.

Jim: That's too bad. However, fortunately for you ARMA has saved the best for last. I am looking forward to that session as well.

Jim: You are leading a session on Tuesday, please tell us about it.

Alex: The case study will demonstrate the value of information governance as it relates to the single largest law firm bankruptcy in history. Participants will receive unique perspectives of IG principals illustrated by a crisis situation. This session will be similar to the one presented InfoGovCon back in September.

Jim: Wow, that should be interesting. Your session at InfoGovCon was well received, showcasing real life experiences and valuable lessons learned. There's no doubt ARMA attendee's will appreciate it as well.

Jim: What would you say is the most pressing issue facing law firms today?

Alex: In many ways, law firms are no different than other organizations. So, I would say the same issues that business in general face: 1) adapting to technological disruption; 2) attracting and retaining top talent; 3) getting to the just right point on the privacy/security pendulum.

Jim: These are definitely exciting times for us information governance professionals. I agree with the three issues you mentioned, but would like to add one more: dealing with sunset technology. Many firms still pay annual maintenance fees on technology that is no longer supported and outdated. It doesn't make much sense at all. It's like paying insurance on a car you no longer own.

Jim: Are you planning any R&R while in San Diego?

Alex: Absolutely. I will be taking my wife and daughter to the San Diego Zoo and then spend the rest of the week in Los Angeles and San Francisco. I can't wait!

Jim: Good for you, enjoy it. Perhaps, you can visit wine country while passing through Northern California.

Jim: Alex, I'd like to thank you for your time today. I certainly look forward to seeing you at ARMA San Diego (#ARMA2014) in just a few days.

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