Leigh Isaacs: 5 Key Takeaways from ARMA Live 2014

This is a guest post from Leigh Isaacs, Director of Records & Information Governance at Orrick, Herrington & Sutcliffe.

Leigh currently serves as the Information Governance Peer Group Vice President at ILTA (the International Legal Technology Association) and as a member of the Information Governance Initiative (IGI) Advisory Board. She is also a Steering Committee member for the Law Firm Information Governance Symposium and is a Trustee for the ARMA International Education Foundation.  She is a published author and speaker on issues relating to information governance. She has over 25 years of combined legal and information management experience.  Leigh’s expertise includes deployment of enterprise programs, development of information management programs, on and off-site storage considerations including outsourcing,  process improvements, evaluation and implementation of technology solutions and the disposition of information for dissolved entities.

Leigh shares her 5 Key Takeaways from the ARMA International Conference in San Diego, CA last month:

1)    At ARMA, there was much discussion and interest in the various certifications our industry offers. More specifically, the distinctions between all of them, the value of each, etc.  Not just records management or information governance certifications like CRM (Certified Records Manager) and IGP (Certified Information Governance Professional), but certifications like PMP (Project Management Professional) and CIPP (Certified Information Privacy Professional) were also hot topics.

This tells me two things:

  • People are recognizing more than ever the importance of being seen as accredited in the industry.
  • There is a greater understanding that we aren't just talking records management anymore and that Information Governance encompasses all things.

2) It was great to see some new vendors in the mix at ARMA, and to see those that have been in the market a while get more traction and higher profile.  Our vendor community is listening to what the practitioners need especially in the areas of information governance.

3) Not only does the vendor community appear to be listening to what the practitioners need, but they seem to be recognizing the value of having their own subject matter experts – whether it is on staff or by creating strategic partnerships with consulting organizations.

I had an opportunity to spend some time at both the FileTrail and Alfresco booths.  It was refreshing to have a smart dialogue -not just about the technology but about the business needs driving innovation and the changes in the technology.

4) The industry roundtables held on Sunday got a tremendous amount of participation.  I co-facilitated the legal roundtable and my note-taking could barely keep up with all of the ideas and conversation floating around the room.

5) While there is still a heavy focus on records management, it is obvious that information governance's time has arrived.  Sessions and conversations were multi-faceted, covering a variety of information governance topics including by not limited to compliance, cloud, security, privacy, collaboration, change management and strategic leadership.

Did you attend ARMA Live 2014 last month? What were your key takeaways? Please share in the comments section provided below.