Technical Copy Writer

SUMMARY:
Here at FileTrail, we’re looking for a Technical Content Marketer with an expertise in producing high-quality documentation that contributes to the overall success of our products! You will join an awesome marketing team who work collaboratively with developers, support, sales, and product managers, in order to create educational engaging content.

RESPONSIBILITIES:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications

REQUIREMENTS:

  • Minimum of 1-3 years of working experience
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • University degree in English, Journalism, Communications or equivalent preferred

BONUS POINTS

  • Familiar with Enterprise Content Management
  • Experience in Cloud Computing and Electronic Document Management
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