Information Governance

The New Silk Road

Imagine what it would be like to go from LA to SF in 35 minutes, London to Paris in 15, or Dubai to Abu Dhabi in 20?

Well the Hyperloop One team is taking us all one step closer to achieving the luxury of traveling faster than a jet plane, that is, over 760 mph on the ground. Hyperloop One took a trip to the Nevada desert last week for the Hyperloop Propulsion Open Air Test, where they built a track to test high-speed electric motors.

The Hyperloop technology was invented out of frustration with California’s plan to build a bullet train between San Francisco and Los Angeles, which would have been the slowest and most expensive bullet train per mile. Travel between two major California cities requires a quick and efficient mode of transportation, making Hyperloop One’s test run last week a major milestone in technology.

FILETRAIL'S SILK ROAD

FileTrail has changed the face of records management in the same way Hyperloop One has revolutionized transportation FileTrail was started in 2000 out of the frustration of implementing Windows software that had to be installed on every desktop and big-stack software companies that made it difficult for their customers to select the best of breed. 

Because of this, we vowed to put the customer before profits.  That meant that every process had to be easy to use so that we didn’t need a thick manual. Improvement would be continual, using customer feedback. Every client would have an easy migration path so they can stay current with the latest enhancements, and integration would be built with any vendors who delivered the best value to the customer in their area. 

THE STANDARD FOR AM 250 LAW FIRMS

The result is a powerful and modern browser-based solution that works both on-premise and in the Cloud, which has tools to integrate with best of breed systems in DM, Intake, Conflicts, Holds, and more.  Our focus on the customer has led the FileTrail product to a place where Records Management staff provide better services to the firm, management has access to on-demand graphical reporting to support decisions, and IT no longer bears the burden of desktop installation and support.

Because of this start, FileTrail is the new Records Management standard for the top 250 AM Law firms. While Hyperloop One is achieving great improvements in transportation, we are achieving great things for large law firms.

Read about how you can test drive the FileTrail solution at no cost in the FileTrail Sandbox blog below.

Your Next Test Drive May Not Run on Gas or Batteries

 

WOULD YOU BUY A CAR WITHOUT DOING A TEST DRIVE?

One great thing about Tesla that sets it apart from other automotive companies, is that they allow customers to take a private test drive their Model S. If you’re looking to buy a car with a hefty price tag, you probably want to get a feel for what it’s like before you make the decision to purchase. The Model S receives all sorts of rants and raves as the best electric car on the market, but with a $90,000 price tag, you still want to get behind the wheel rather than relying on reviews from Tesla fanatics.

FILETRAIL'S TEST DRIVE EXPERIENCE

FileTrail offers their own version of a test drive by providing a sandbox system.  The FileTrail Sandbox is an actual running system – not a demo – that is set up for your private experience.  The FileTrail Sandbox is currently available at no cost to AM Law 250 Law Firms, and can be available in as little as 24 hours.  Serious buyers can even test drive FileTrail in a sandbox pre-loaded with their data for a more realistic experience.

Normally when you install software, bits and pieces of it are installed all over your computer’s hard drive, leaving orphaned files even after the software is uninstalled. Because the FileTrail Sandbox is in the Cloud you can safely test drive the system without any changes being made to your servers or desktop computers.  Once you select FileTrail you can determine whether to implement the Cloud solution or install on-premise with your IT department.

The FileTrail Sandbox includes all the configuration tools. This allows you to make configuration changes to adjust the fit or confirm how easy adjustments are to accommodate future change.

SOLUTIONS FOR AM 250 LAW FIRMS

Many of our current clients, including Jackson Lewis and Husch Blackwell, started with a test drive in the FileTrail Sandbox before selecting FileTrail as their Records Management solution. 

Before starting the test drive in the FileTrail Sandbox many organizations create a checklist of features and capabilities they want to see.  This typically includes processes like file creation, printing labels, searching, reporting, applying retention, managing holds, and more.  The test drive usually kicks off with a brief training on the checklist items, and includes help desk support during the test. 

Some organizations begin with a week of testing against the checklist without any training.  The purpose of this is to test how intuitive the FileTrail software is for a new user with no knowledge of FileTrail, and really kick the ‘user experience tires’ hard.  We actually love this kind of test drive, and have incorporated this feedback into the software to improve the UI and streamline processes.

 

Shared Drives are Big Investments

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Corporate Shared Drives: > $2k per Terabyte

From startups to giant enterprises, the quick and easy way to save and share information has always been with shared drives. From the floppy disk to portable thumb drive, employees would pass on information like documents and files, from one hand to another. Employees on a daily level won’t even think twice about their shared drives creating duplicates, or documents that aren’t version controlled, and how much storage space they’re using.

However the question today is: How much are we paying for the convenience of shared drives?

As an organization, are you wondering where your money is going for the convenience of your employees using shared drives? Let’s take a look.

Storing Information Cost $$$

Whether your company is hosting an on premise solution, or paying monthly for their cloud service, data storage is expensive. The going rate for shared drive storage will run a company about $2 a gb. When thinking in terms of terabytes, that’s going to run you $2,000. The equation is simple here, the more data you have equals the more storage you’ll need.

The issue with shared drives is that they’re inherently difficult to control on a management level. They tend to belong to the individuals that use them and those individuals dictate what information is stored.  Also, there are no technical restrictions as to what can be stored onto a shared drive thus corporate regulations are difficult to apply. What this leaves your company with is a drove of data that is likely to be a duplication of other duplications.

If your employees are loading these duplications up into your server, next thing you know, you’ll have whole terabytes full of unmanageable files and documents. The more regularly your company utilizes personal shared drives, the more you’ll have to pay for storing all of that bad data.

Reduced Productivity Cuts into Profits

With shared drives, there’s no confirmation that what you find, is the latest version of the file or documents you need. The lack of version control reduces productivity when an employee has to double check or even triple check to make sure the file is correct. This waste of time cuts into productivity which cuts into the profits that an employee is bringing in, either through sales or support.

Without regulating and managing the information that gets stored, shared drives not only create duplications, they save unfinished files or older versions of the file. When an employee is looking for Mr. John Doe’s files, they might very well pull up a half finished report.

Not controlling duplications and versions being stored, make it nearly impossible for document searches to be done. Employees will spend a significant amount of time on company dime, searching for the correct and most up to date version of a file.

Better Save Up for Litigation Risks

The use of shared drives is an extremely high risks practice. Legal issues of any manner are costly and having an inadequate data management practice could result in numerous fees, failed audits and litigation risks.

With each and every item that comes from a shared drive going into your server, compliance and retention policies must be applied. In order to be legally compliant, this data must then be managed through its entire lifecycle and defensibly disposed. If your employees are storing important information on their personal shared drives and those records or files never make it up into your servers, then critical information can be lost at any moment. If your employees are storing redundant information files, then legally, your organization must apply compliance, retention, and manage the lifecycle of all redundant files.

Whether your organization is being proactive by setting corporate rules and steps to minimize shared drive risks, that time spent is costing money. If your organization loses information, that will cost money. If your organization fails to manage the data stored in and from shared drives, the cost of fees, failed audits and litigation risks will add up. This is cash that’s just flying out the front door.

From storage costs, to loss profits and litigation fees, shared drives are racking up a major bill within organizations. Don’t let their convenience fool you into thinking that this is a manageable practice because it’s not and everyday, organizations are forking over big bucks.

 

 

The Panama Papers 2.6 Terabyte Terror

“This is not a leak. This is a Hack.” – Ramon Fonseca

Known to be the largest and now most controversial data leak of all time, the Panama Papers is a prime case to be examined by information management providers. Mossack Fonseca, an international law firm, is now facing extreme backlash for their ties to foreign money.  Hacked and leaked by an anonymous source, this is the largest recorded data breach in history. The crime in question, the hacking of Mossack Fonseca’s private information has been overshadowed by the scandal of their relationships to foreign politicians and what some are saying, dirty money.

Hacking can occur in a number of ways. The computer systems itself can be hacked and mined for information. Websites can be compromised and emails can be phished. If your organization is a target for a cyber hacking, there’s not much you can do to prevent it. See how the NSA, JP Morgan Chase, and Sony Entertainment couldn’t help but be victims to malicious targeted cyber hacks & data leaks.

However, if you’re not a target with a big red market on your back, then it’s still better to be safe than sorry. Take precautions by improving your information security so that an accidental hacking doesn’t tear down your organization. Here are 3 easy benchmarks any organization can check off, to proactively combat a potential cyber hack.

1.    Perform required software updates for your document management systems, operating systems and web browsers.

2.   Ensure implementation of appropriate firewalls to servers, networks, and devices.

3.   Manage all passwords with an encryption software or change your passwords often.

It seems to be that cyber hacking is the new cool but that’s what makes this all the scarier. As intelligent engineers are lured into employing their skills towards malicious criminal activity, all an organization can do is be aware, proactive, and smart about how their information is controlled.

 

FileTrail’s Master Plan – It’s Been a Secret All Along

As the week winds down, we’ve learned a few things from the Tesla Model 3 unveiling.

1.    Electric cars are the new cool

2.    Elon Musk is a marketing genius

3.    We can learn from Tesla’s master plan

Let’s take a look at an easy break down of Tesla’s master plan that has catapulted the company onto every media outlet. Tesla has now collected over 325,000 pre-orders and $14.5 billion in potential sales.

It seems simple enough. Some wonder why everyone hasn’t been following this strategy. Here’s the big secret. Everyone is doing this, but doing it in their own way. Let’s reflect by taking a look at our master plan and break down how FileTrail has gotten to where it is today.

So, in short, the master plan is:

  • Build World Class Physical Records Management (PRM)

  • Use that money to build Governance Driven Tools

  • Use that money to build Modern and Intuitive Electronic Document Management (EDM)

  • While doing above, also provide lower cost of ownership and amazing customer service

Physical Records were our jam in 2001 and we stuck with it. With the millennium here, companies were leaving behind their physical records software in the 90’s along with grunge wear and floppy disks. However, we understood that the paperless office would never go away. While we do agree that the accumulation of physical records is decreasing, there’s nothing we can do to get rid of the paper that’s already there.

We knew then that we needed to be the PRM saviors. Records needed to be managed and our world class software was going to take control. We began offering RFID tracking, commercial records center integration, intelligent search, and compliance tools all in a single solution.

The pre-millennium juggernauts of PRM chose to move away from paper and were leaving their customers to fend for themselves with outdated and unsupported systems, paving gaping holes for compliance risks, litigation terrors, and information mismanagement.

Our success in PRM gave us new insight and new revenue to work with, end-users in mind. We felt a responsibility to re-imagine and re-engineer Information Governance (IG) to work for everyone.  IG needed to be actionable and enforceable. We created tools to automate retention and classification, while notifying the user with email alerts to disposition reviews, and provided on-demand audit reports. Working to address this issue guaranteed that our PRM would be the most secure and comprehensive system available on the market.

Just as Tesla worked to create a solution for a greater number of customers, we engineered on to do the same. Keeping our core values in mind we wanted to stretch our reach and help more organizations. Now into the last phase of our road map, and bootstrapped the whole way, we began to dream about electronic document management without dropping our bread and butter, PRM.

We engineered the most modern, intuitive, and secure, information management software available today. We have successfully unified physical records, information governance, and electronic documents into one incredible product (the Tesla Model 3).

Our unified records management software offers a powerfully intuitive user interface, giving you all the tools you’ll ever need. Search and locate files with a few clicks, migrate and manage millions of records, or simply enjoy the version control of documents being shared while working with teammates and coworkers.

Our solution offers a low cost of ownership, guaranteeing an affordable cost for a sophisticated software that manages all records and assets, despite form or function. From securing client information to tracking satellites, we’ve got you covered.

Every customer of ours is brought on with 100% support from our support and implementation team. Our customer service ensures that your IT team won’t be left scratching their heads. It’s our product and we’ll support your organization for the life of it; that’s a promise.

Remember those outdated giants we talked about? Maybe your organization is still using their product despite frustration from users. Just know that we’ll save you money and migraines.

Remember that gaping compliance hole? With FileTrail, ditch legal woes and low audit scores. Our governance driven technology is securing all of your documents while keeping your organization compliant.

So, maybe it hasn’t been a secret all along. That was our roadmap and we made sure our goals were met. We want to help as many organizations reach their goals and benchmarks in information management by offering an affordable yet comprehensive and modern solution.